Help
SignalDesk support
Get help with account access, connected apps, automations, the desktop runner, privacy requests, or security concerns.
Effective July 26, 2026 · Beta versionStart with the help center
Use the setup guides for connections, workflows, approvals, mobile, and the desktop runner. If the problem remains, create a support request from the affected workspace so it includes the right context.
Fastest support path
Sign into the affected workspace, open SignalDesk in ChatGPT, and ask: “Create a SignalDesk support request.” Include what you expected, what happened, the approximate time, and the affected workflow. Do not include passwords, access tokens, payment information, or unrelated customer data.
Connection help
Confirm you are signed into the correct SignalDesk workspace, verify the provider still shows Connected, and retry a read-only request. For desktop workflows, confirm the SignalDesk runner is online and the required app or browser account is signed in.
Privacy and data requests
Use the same signed-in support path for access, correction, export, deletion, or integration-disconnection questions. We may need to verify workspace ownership before completing a request.
Security reports
Label the request “Security” and provide reproducible steps, the affected URL or tool, and the observed impact. Do not test against another customer’s workspace or send secrets in the report.
Service status
The current production health endpoint is available at /health. A healthy endpoint confirms the service is reachable but does not guarantee every third-party provider is available.